DTH operators are coming up with new long-term offers every other month to attract the new buyers. Dish TV has now come with a similar offer for both the existing and new customers. As part of its new long-term recharge offer, Dish TV is providing up to 30 days of free service and one-time free box swap as well. For the unaware, DTH operators allow their customers to swap the Set-Top Box with a new one if they face any issues with the current box. And there will be some charges which the customers will have to pay at the time of swapping. With its long-term recharge choices, Dish TV is offering box swap service for once at no extra cost. However, to get the free box swap service, Dish TV users will have to make a mandatory recharge or above 12 months.
Dish TV Brings New Long-Term Recharge Choices to the Customers
The new tariff regime forced DTH and Cable TV operators to phase out the actual long-term channel packs. But to lock-in customers for a longer duration, DTH operators came out with long-term recharge offers. Basically, customers will have to recharge the same pack for a longer period, and in return, they will get extra benefits from the operator.
As part of the new long-term recharge offers, Dish TV is providing up to 30 days or one month of free service along with free Set-Top Box swap service. Dish TV customers choosing the same channel pack for three months or above will get seven days of extra service from the company in return.
If a Dish TV customer performs six months and above recharge, then the extra service will be 15 days. Lastly, if a customer chooses the same plan for one year, then the extra service offered by Dish TV is 30 days along with one time free box swap. The annual recharge option from Dish TV is decent, but the extra service could have been on the higher side as most of the customers may not find the swap box service very useful.
Dish TV Box Swap Service: What is It?
Dish TV has been providing box swap service for a long time now. This service from Dish TV allows the customers to get a replacement for the current Set-Top Box, which they may find faulty or defective. In some cases, customers will face issues all of a sudden due to some issues inside the Set-Top Box. So for those customers, Dish TV will provide a fresh Set-Top Box at no extra cost.
Right now, we’re not sure whether Dish TV will provide a new Set-Top Box to the customers, but the defective or old box will be replaced with a new one. For swapping the Set-Top Box, Dish TV will charge the customers and the service is not free. But with the 12 months and above long-term recharge offer, the DTH operator is providing one free box swap option which is a good thing.
Tata Sky is also running a similar long-term recharge offer where customers can avail one-month extra service for free by opting the 12 months Tata Sky Cashback plan. Airtel Digital TV users can pay for 11 months and get the 12th month at no extra cost. D2h is currently running the same long-term recharge offers as Dish TV.